Terms and conditions


This ticket service is offered and managed by Abrazo Tango:
Headquarters : 10 rue Le Moyne 57050 Metz
Legal representative: Didier Rizzo (president of the organisation)
SIRET 811 366 590 00016
Phone: +33 783675482
These terms were put online on 1 January 2016.
It is specified that the general conditions of sale exclusively govern the sale of tickets for shows or courses and workshops organized by the Abrazo Tango association.
Use of the site and any site functionality available at http://festival.abrazo-tango.fr implies prior, full and explicit acceptance by the customer of these conditions of sale.


Every natural or legal entity of legal age and capacity, wishing to benefit from these online marketing services and meeting these terms and conditions will hereafter be called the “Client”.
Each reservation for a show or a course made by a Customer on the Website as provided in these Terms and Conditions will be hereinafter referred to as “the Order”.

Terms for ordering and prices

Customers have the possibility to order on the Internet at http://festival.abrazo-tango.fr


The site presents both promotional prices which are only offered for a limited time on the website and the price applied on the day of the show, workshop or course.


For legal and insurance reasons, association membership is required to take a course or workshop. Membership is valid for the season starting on 1 September and ending on August 31 of the following year.

Each product only once

The customer can only add one of each workshop. The order will represent all the activities which that person will be registered to. A couple must introduce two individual orders with workshops.

Promotions and packages

Promotional prices and packages are automatically applied to your cart.

Discount coupon

Customers with coupon must introduce it before confirming their order.
It is the customer to verify that all reductions have been considered for the final price of his basket prior to final payment.
Any attempt of fraud, including forgery and handling with stolen tickets, which would aim to circumvent these rules will lead to a cancellation of the ticket(s) purchased and possibly legal actions.

Complete the order

Upon confirmation of the order, the Customer is asked to specify his or her role in specifying in the dancing couple as “guider” (usually the man) or “follower” (usually female). This information will be useful to predict the equilibrium (or not) between guideurs and followers in the courses.
The Customer can choose to pay by online paiement, bank transfer or check.
The customer will receives an email confirming his order.


All orders regardless of their place of issue are payable in euros. Payment can be made by online paiement (credit cart), bank transfer or bank check sent to the headquarters of the association.


An outstanding payment for 15 days will lead to the order to be canceled.


The registration becomes effective upon receipt of payment (wire or check). The customer is then informed by email of its confirmed registration.


The confirmation email serves as a ticket.
Tickets for shows or events purchased cannot be refunded even in case of theft or loss and cannot be returned or exchanged except in case of cancellation of a show (or event) where the show’s organizer decides to reimburse the ticket.
If the show has to be stopped beyond half its length, tickets will not be refunded.
In case of cancellation of a show and if the organizer decides to refund, only the price indicated on the ticket will be refunded, excluding all other charges (such as transportation, hotels, parking, … ).
No cancellations are possible after the payment of tickets by the customer.
Abrazo Tango reserves the right to make changes in the order, duration and delivery of the show. Moreover, Abrazo Tango reserves the right to cancel any event that could not take place if acts of hazard or force majeure such as weather, strikes, fire, water damage, disease of an artist etc (this list not being exhaustive). In such a case Abrazo Tango would attempt to propose another date or if this is not possible refund the ticket.

Right of withdrawal

In accordance with Article L 121-21-8 of the Consumer Code, event tickets are not subject to a right of withdrawal.

Personal data

Abrazo Tango is committed to respecting the confidentiality of personal data provided by the Customer both on its website and by phone and deal with them in accordance with the Data Protection Act of January 6, 1978.
This data will be used by Abrazo Tango for its internal services:

  • to inform its customers of sales and upcoming events by sending invitation emails,
  • for the treatment of the Customer’s order,

Law – Litigation – Liability

The French version of these Conditions of Sale will be executed and interpreted according to French law.
In case of dispute, the Customer shall address first Abrazo Tango who in turn will attempt to propose a mutual agreement.
Otherwise, the French courts will have jurisdiction.


The website abrazo-tango.fr is hosted by OVH 2 rue Kellermann – 59100 Roubaix – France.